Resources

The reading that shortens a buying decision.

Guides, comparisons, compliance material and answers — written for the person who has to explain this platform internally, not for a search engine.

Comparisons

Where NDDEO sits, stated plainly.

Comparison pages are usually written to win. These are written so you can work out quickly whether we are the wrong answer — which saves both of us a quarter.

These are available on request while the public library is being built. Ask for any of them and we will send the current version.

Product guides

How the platform is actually operated.

Written for the operations and engineering teams who will use this daily, once a decision has been made.

Compliance hub

The answers your due-diligence pack is looking for.

Your sponsor bank, your auditor and your regulator will each ask a version of the same questions. Here is where we stand on each.

PCI-DSS

The platform is built to PCI-DSS control expectations. Cardholder data is tokenised, PAN is never exposed to your application, and access to the card data environment is segregated and logged. Control documentation is available under NDA.

GDPR

Data minimisation, purpose limitation, retention policy and subject-access export are part of the data model. We act as processor to your controller, with a DPA and a documented sub-processor list.

PSD2

Strong customer authentication flows, exemption handling and transaction-data transparency consistent with PSD2 expectations of an issuer-side platform.

Safeguarding

Client money is held in its own ledger with its own reporting, so the safeguarding position can be evidenced as a report rather than reconstructed during an audit.

Tenant isolation

Each client is a hard-isolated tenant. There is no shared ledger, no shared card data and no cross-tenant query path — enforced by construction rather than by a filter.

Evidence pack

Architecture diagrams, data-flow maps, control descriptions, audit-log samples and our incident process, supplied for onboarding and periodic review.

NDDEO is a technology provider, not a licensed institution. Regulatory permissions, safeguarding obligations and scheme membership remain with you and your sponsor. Our role is to make those obligations straightforward to evidence.
Whitepapers

Longer arguments, with the numbers attached.

Blog

Notes from live card programmes.

Short pieces on things that went wrong in production, and what we changed because of them.

Article

Why settlement breaks are never four cents wide

A small discrepancy is almost always a structural problem wearing a small number. How to read one properly.

COMING SOON
Article

Maker-checker without blocking your ops team

Dual approval fails when it is applied evenly. Which actions genuinely need it, and which just create a queue.

COMING SOON
Article

Wallet hierarchies people actually use

Three structures that keep appearing across payroll, family and corporate programmes, and one that never works.

COMING SOON
FAQ

The questions buyers ask first.

If yours is not here, ask it — the answer usually gets added.

Is NDDEO a processor or a BIN sponsor?

Neither, and deliberately so. We supply the product layer that sits above your bank, BIN sponsor and processor: card management, wallets, ledger, compliance controls and settlement. You contract your infrastructure directly, on your own paper.

This is not a limitation we are working around. It is the model — it means we can be recommended by processors and sponsors without ever becoming their competitor.

Do we need our own licence to use NDDEO?

Yes. NDDEO is a technology provider, not a licensed institution. You need the relevant permission — EMI, PI, MSB, banking licence or equivalent — along with a BIN sponsor and a processor. If you are earlier than that, we can talk you through the sequence, but we cannot substitute for it.

How long does it actually take to go live?

Weeks rather than quarters, once sponsor and processor connectivity is in place. The platform work is configuration rather than engineering, so the critical path is usually your counterparties and your own testing, not us.

The honest caveat: if your sponsor or processor integration is not yet agreed, that is the timeline, and no platform can compress it.

Is it genuinely white-label?

Yes, end to end. Your brand on the card, the app, the operations console, the statements and the notifications. There is no NDDEO logo anywhere your customer or your client can see, and no reference to us in any customer-facing artefact.

Can we run multiple BINs, currencies or countries?

Yes. One tenant can hold several BINs, several sponsors and several card products across regions, each with its own rules and reporting but reconciling through one ledger and one audit trail.

What happens to our data if we leave?

It is yours. Card, wallet, ledger and transaction data is exported in full on exit, in a documented format, along with the audit trail. Exit assistance terms are written into the agreement rather than negotiated at the point you want to go.

Can we test before committing?

Yes, and we would rather you did. Sandbox access is free during evaluation and includes processor simulation, so you can run declines, partial settlements, reversals, velocity breaches and FX scenarios against your own test cases instead of watching a scripted demo.

Who operates the platform day to day?

Your team, in your branded console, under your own roles and approval rules. We operate the platform underneath — hosting, security, releases and support — but card operations stay with you, which is what your licence conditions generally require.

How does NDDEO make money?

A setup fee, a monthly platform fee, a per-active-card fee and a per-transaction fee. That is the whole model. We do not take a cut of your interchange and we do not mark up your processor or sponsor costs. See how pricing works.

What support do we get after go-live?

Email support at business hours on Starter, a named account manager and priority response on Growth, and 24/7 cover with agreed response times on Enterprise. Platform releases, security patching and maintenance are included at every tier.

Next step

See the platform on your own programme.

A 45-minute architecture review: your licence, your BIN sponsor, your processor — and exactly what NDDEO would run on top.